Saluca Prints account
Your orders
Resend my download links
Download links expire 24 hours after they are issued. Enter the email you used at checkout and we will send you a link that reissues them. The link works once and expires in 30 minutes.
Two things worth knowing before you use this. Anyone who can read that inbox can collect the downloads, exactly as they could from the original order email, so this is only as private as your mailbox. And reissuing stops your previous links working, which is deliberate: it is how you kill a link you forwarded by mistake. If you have an old link open in another tab, use the new ones instead.
We answer the same way whether or not the address has an order with us, so nobody can use this form to find out who bought what. Three requests per address per hour.
Receipts and billing
Enter the email you used at checkout and we will send it a link to your billing portal, where you can pull receipts, change the card on file and cancel a subscription. The link works once and expires in 15 minutes. The portal does not handle downloads. Use the form above for those.
Until 2026-09-17 this form opened the portal straight from this page for whatever address was typed in, with no check that you owned it. That was wrong and it is fixed: nothing on this page can open your billing portal any more, only a link sent to your inbox can. Which means this is as private as your mailbox, and no more.
We answer the same way whether or not the address has billing with us, so nobody can use this form to find out who our customers are. Three requests per address per hour.